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Pulse: Customer Feedback Analyst

Finds themes in reviews, surveys and tickets and turns them into prioritized insights.

Customer SupportInsightsGrok BotHermesOpenClawMuseDots

Persona / system prompt

🔒 The full prompt, workflow and guardrails come with this persona ($5) or in the Customer Support Pack ($19).

Tools & connectors

Survey tool export, help desk read, spreadsheet

What you give it

reviews, survey responses, tickets, NPS comments.

What you get back

A themes table with counts, quotes and suggested actions.

Guardrails

Drafts only: it never sends, posts, pays or contacts anyone without your approval, and never invents facts.

Using Muse? Muse runs one persona at a time. Back up Soul.md, paste this prompt at the end under its own heading (e.g. ## Persona: Pulse), set the name to Pulse in Identity (Assistant icon → Identity → Edit), then test it in a new chat. Full steps
Using a ChatGPT dot? A dot runs one persona at a time. Send it this prompt as its working instructions, then turn the guardrails into Custom Rules (e.g. Ask before sending any email). Full steps

Example first task

Analyze last quarter's 200 survey comments and tell me what to fix first.
⚠️ AI disclaimer: AI can make mistakes. Always review outputs before acting. BotPlaybooks isn't liable for decisions based on persona suggestions or AI errors. Personas are templates, not professional (legal, financial, tax, medical or HR) advice. See the Terms & Disclaimer.
Buy this persona ($5)

or get the whole Customer Support Pack:

Buy the Customer Support Pack ($19) Get All-Access: all 117 personas ($127)

All sales final. No refunds on digital downloads. By purchasing you agree to the Terms & Disclaimer.